Contact Us - buffer-bridge

Find Us

Office Location

47 Division Street
Sheffield
S1 4GE
United Kingdom

Email

[email protected]

We respond within 24 hours during business days.

Working Hours

Monday – Friday: 9:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed

Drop by for a conversation about your next journey. Coffee's on us.

Getting Here

We're a five-minute walk from Sheffield railway station, right in the heart of the city's cultural quarter. Street parking available nearby, or use the Q-Park on Arundel Gate.

What Happens Next

When you reach out, one of our travel designers will respond personally. Not a templated reply—an actual message from someone who'll read what you've written and start thinking about your trip.

We'll likely ask a few questions to understand what you're looking for. Then we'll propose some ideas. If they resonate, we move forward. If not, we adjust. Simple as that.

Most conversations lead to a custom itinerary within a week. But there's no pressure. Sometimes people just want to explore possibilities before committing, and that's perfectly fine.

Questions We Often Hear

Do I need to know where I want to go?

Not at all. Some of our best trips started with "I need a break" or "I want to feel inspired again." Tell us what you're after, and we'll suggest destinations that fit.

Can you work with specific budgets?

Yes. While our journeys prioritize quality, we can design experiences across different price ranges. Just be honest about your budget and we'll build something that delivers value within it.

How far in advance should I book?

Ideally three to six months for international trips, though we've pulled together remarkable journeys in less time. The earlier you reach out, the more options we'll have.

Do you handle group travel?

Absolutely. Whether it's a family reunion, friends' getaway, or milestone celebration, we design group trips that balance shared experiences with personal space.

What if I need to change plans?

Life happens. We build flexibility into our bookings where possible and work with partners who understand that circumstances change. We'll always do our best to accommodate shifts.

Are you ATOL protected?

Yes. All our flight-inclusive packages are ATOL protected, giving you financial security and peace of mind. Your journey is covered.

Let's Start Planning