Last updated: June 1, 2026
By accessing and using the buffer-bridge website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
buffer-bridge provides travel planning, booking, and consultation services. We act as an intermediary between travelers and various travel service providers including airlines, hotels, tour operators, and other third parties.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.
You must not:
When you make a booking through buffer-bridge, you enter into a contract with us for the provision of travel services. Your booking is confirmed once we send you written confirmation.
Payment terms will be specified in your booking confirmation. Full payment is typically required before travel documents are issued. We accept payment by bank transfer, credit card, or debit card.
All prices are quoted in British Pounds (GBP) unless otherwise stated. Prices are subject to availability and may change without notice until booking is confirmed.
Cancellation and change policies vary depending on the services booked. Specific terms will be provided in your booking confirmation. Cancellation fees may apply and can range from 25% to 100% of the total booking value depending on timing.
You are responsible for ensuring you have valid travel documents including passports, visas, and any required health certificates. buffer-bridge is not liable for any issues arising from invalid or incomplete travel documentation.
Travel requirements can change at short notice. You should verify current requirements with relevant embassies and authorities before departure.
We strongly recommend that all travelers purchase comprehensive travel insurance covering cancellation, medical expenses, repatriation, and personal liability. buffer-bridge is not responsible for costs incurred due to lack of insurance.
buffer-bridge acts as an agent for travel service providers. We arrange services on your behalf but do not directly provide transportation, accommodation, or other travel services.
We are not liable for:
Our maximum liability to you for any claim is limited to the total amount paid to us for the relevant booking, except where UK law requires otherwise.
All content on the buffer-bridge website including text, images, logos, and design is owned by or licensed to buffer-bridge and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or accept responsibility for the content of third-party sites.
buffer-bridge holds an ATOL license (number pending confirmation). When you buy a package holiday that includes a flight, the ATOL scheme protects you financially if we cease trading. For more information, visit www.caa.co.uk.
If you have a complaint about our services, please contact us immediately:
We will acknowledge your complaint within 7 days and provide a full response within 28 days.
Your personal data will be processed in accordance with our Privacy Policy and UK data protection laws including GDPR.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.
These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms of Use, contact us:
buffer-bridge
47 Division Street
Sheffield, S1 4GE
United Kingdom
Email: [email protected]