Privacy Policy - buffer-bridge

Introduction

buffer-bridge respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect and process the following types of personal information:

Contact details including name and email address
Travel preferences and requirements
Booking and payment information
Communication records between you and buffer-bridge
Technical data including IP address, browser type, and device information

How We Use Your Information

We use your personal data for the following purposes:

To provide travel planning and booking services
To communicate with you about your inquiries and bookings
To process payments and maintain financial records
To improve our website and services
To send marketing communications (with your consent)
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Contract performance when providing services you've requested
Legitimate interests in operating and improving our business
Legal compliance with regulations and obligations
Your explicit consent for marketing communications

Data Sharing

We may share your information with:

Travel service providers including hotels, airlines, and tour operators
Payment processors for transaction handling
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

We do not sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Travel booking records are typically retained for seven years for accounting and legal purposes.

Your Rights

Under data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about cookies we use, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us:

buffer-bridge
47 Division Street
Sheffield, S1 4GE
United Kingdom
Email: [email protected]